FAQ

Q: Where is DEW Design Works located?

A: We are located in Northern Utah. Ogden Utah to be specific. All of our manufacturing takes place here in house, and all of our products are shipped from this location. 

 

Q: Are your products made in China? 

A: No they are not. All of our materials are sourced from US suppliers and our machining is done in house. The one exception to this is potentially the hardware we use. We purchase hardware from a US distributor, but in all likelihood it comes from a foreign supplier. 

 

Q: What materials are your products made from?

A: The forks are made from an engineered plastic called Acetal Homopolymer, commonly referred to as Delrin. This plastic provides a lot of benefits, mainly its machinability and its stable mechanical and dimensional properties through a large range of temperatures. 
The base plates are all made from 6061-T6 Aluminum, with Type 2 black anodizing.
The hardware is a combination of Stainless Steel screws and Zinc plated nuts.

 

Q: Why are your forks made from plastic? Are they durable? 

A: We use plastic over Aluminum for a couple of reasons. The main reason is that the plastic is just soft enough that it won’t damage your skis or dull your ski edges. 
The second reason is the balance of durability and fragility. If you wreck, we would rather have a fork break than your skis break or your tunnel bend. Just don't take this as a guaranty that in every situation yours skis and tunnel will be saved, it’s not. On the other end of the spectrum, the forks are durable enough that if you get stuck and need to roll your sled with your skis still attached, you're probably not going to break them.

 

Q: Are your forks 3D Printed? 

A: No they are not. The forks are cnc machined from solid blocks of Delrin.

 

Q: Do you offer returns?

A: Yes. If you need to return an order reach out to us and we will work with you for a refund. 

 

Q: Do you have replacement parts? 

A: Yes. If you break a part, or lose some hardware reach out and we will work with you to get it replaced. 

 

Q: Are your forks and bases interchangeable? 

A: Yes, any fork will work on any base. 

 

Q: I'm not sure which of your products is right for my Snowmobile, can you help me? 

A: Yes, reach out with your model of sled and we will help identify which system is best for you. Even if you have something unique we can work with you on getting a custom combination that will work for your setup. There are a lot of different models of snowmobiles out there, our default options are just the most common we see.  

 

Q: Do your ski racks work with snowboards? 

A: No. Unfortunately the ski racks don't work well with snowboards. You can put a snowboard in the rack and it won't fall out, but they flop around a lot and it's definitely not recommended. Stay tuned though, we are are working on a fork that will work with snowboards.